PRIVACY POLICY
This privacy policy has been compiled to inform you about how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website. PII refers to any information that can be used to identify a person, such as name, email address, mailing address, phone number, credit card information, or other details.
What personal information do we collect from the people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to provide your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
If you book through a third party, in some instances we may collect your information from them in order to contact you. Sometimes we may send promotional materials, updates about our tours, or offers but customers may opt-out of these communications at any time.
How do we use your information?
We may use the information that we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication or, surf the website, to create visually compelling content that showcases our products or services. This may include using photos or videos taken of you by our tour guide or photographer. We may use them in our social media posts, website banners, email newsletters or on certain other website features in the following ways:
a. To personalize your experience and to deliver the type of content and product offerings in which you are most interested;
b. To improve our website in order to better serve you;
c. To allow us to better service you in responding to your customer service requests;
d. To quickly process your transactions;
e. To send periodic emails regarding your order or other products and services.
We value your trust and privacy. By booking a tour with us, you are providing consent for us to use images of you for specific purposes, such as marketing and promotional materials.
You have the right to withdraw your consent at any time. If you wish to withdraw your consent for the use of your images, please contact us or tell your tour guide.
How do we protect your information?
We take the security of your information seriously and have implemented a variety of security measures to maintain the safety of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart. Understand and save user’s preferences for future visits. Keep track of advertisements. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies , some features will be disabled, it may make your experience less efficient, and some of our services will not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice or obtain your consent. We may share your personally identifiable information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential. Additionally, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.